The AI-Powered Knowledge Agent is a cutting-edge research and development project by ArkStatic, designed to revolutionize digital customer support through Retrieval-Augmented Generation (RAG).Unlike traditional chatbots, this intelligent system provides real-time, context-aware responses grounded in an organization’s private knowledge base — ensuring accuracy, trust, and scalability.The agent autonomously retrieves company-specific data, interprets user intent, and delivers human-like, relevant answers powered by OpenAI and vector-based search intelligence.
Technology Stack
AI Tools
Core Features & Functionality
Provides instant, intelligent 24/7 AI-powered customer support assistance.
Uses RAG and vector search for accurate contextual responses.
Retains conversation memory for natural, human-like interactions.
Auto-updates knowledge base from Google Drive documents.
Built on modular n8n workflows for scalable deployment.
Impact & Business Benifits
Scales customer support efficiently with minimal human intervention.
Ensures accurate, trustworthy responses using verified internal data.
Saves time by automating document retrieval and query handling.
Reduces operational costs through continuous AI-driven automation.
Future-ready system easily integrates with CRMs and chat platforms.
